Conversational Intelligence
Understand natural language, intent and context across customer interactions.
AI Communications Platform
Turn conversations into intelligent workflows.
The Avinyai AI Communications Platform enables organizations to deploy intelligent AI agents across voice, chat and messaging — connecting conversations directly to business systems, data and workflows.
One platform foundation. Multiple channels. Multiple industries. Purpose-built experiences.
Platform concept
Five layers, one foundation.
Each layer inherits the context established below it, so a conversation that begins in one channel can complete real work in the systems that run the business.
Experience. The channels a customer actually uses — voice, chat and messaging — handled consistently so an interaction can move between them without losing its thread.
Talk to UsCore platform capabilities
What the platform provides.
AI Agents
Configure agents to perform specific roles, complete tasks and interact with business systems.
Workflow Orchestration
Turn conversations into actions through deterministic workflows, tools and integrations.
Knowledge & Context
Ground agent responses and decisions in approved business information and interaction context.
Enterprise Integrations
Connect the platform with the systems where customer and operational work happens.
Human Escalation
Transfer interactions to people when the AI cannot or should not complete the request.
Analytics
Measure interactions, outcomes, trends and opportunities for improvement.
Security & Governance
Apply identity, access, data protection, audit and governance principles to AI interactions.
Built once. Applied to real industries.
A common foundation, extended per industry.
The common platform provides reusable communication, agent, workflow, integration, analytics and security capabilities. Industry products extend that foundation with domain-specific workflows, terminology, integrations and operating requirements.
Current product
CliniqVoice — Healthcare
AI patient operations for healthcare practices, built on the platform's voice, agent and integration capabilities.
Explore CliniqVoiceFuture expansion
Additional industries
Communication-intensive industries and business functions where conversations can be transformed into automated business workflows.
Next step